Linux Systems Support Analyst
A bit about us
SmartGuide is a dynamic inner-city technology company, integrating and developing innovative software, hardware and electronic engineering solutions that weren’t there before we imagined them. Our small team is comprised of creative and passionate individuals who thrive on pushing the boundaries of what’s possible, creating beautiful solutions and solving complex business problems that have real impact.
We are seeking a highly motivated and customer focused Systems Support Analyst with Linux experience to join our growing team. As a Systems Support Analyst at SmartGuide, you will play a crucial role in handling Level 2 technical support queries from our customers, owning cases through to resolution, and ensuring that all actions are completed within the established Service Level Agreements (SLA). You will work closely with all teams within our business to maintain high service standards and contribute to the ongoing success of our cutting-edge projects that deliver value to our customers.
If you enjoy a supportive environment with a friendly atmosphere, you like solving complex problems and are passionate about your work, we’d love to hear from you.
The Role
To view the full Position Description and apply, please visit the Employment page at https://www.smartguide.com.au/systemssupportanalyst.php
Applications will only be accepted through our website.
