help desk / junior systems administrator. Statewide Bearings.

This full-time role is offered for a help desk / junior systems administrator. Applicants must be well presented and highly professional. The organisation is looking for a junior to take over helpdesk and systems administration and to provide assistance to the IT manager for other projects.

This full-time position requires close liaison with the IT manager and provides lots of exposure to all facets of Information Technology and is a huge learning potential for a candidate willing to work hard. The organisation requires these services to accommodate growth and assist with a glut of projects and to assist with the day to day running of the IT department.

The company is a leading wholesaler with twenty two sites around Australia servicing over 150 employees. The successful candidate will be predominantly working out of our Belmont WA site.

Job description:

Level 1 and level 2 help desk including daily maintenance tasks such as backup administration
Support users from all technical backgrounds with the view to improving their skills through top quality support and ongoing training and coaching
Configuration and support of LAN / WAN and server infrastructure
Support and maintenance of desktop PC’s, laptops, printers and other IT related hardware including server room equipment.
Support and maintenance of business software including MS Office, anti-virus and other productivity software packages, including support of our Linux based productiity software and Scalix servers .
Technical documentation, records and IT asset management
Support of knowledge management systems and their ongoing maintenance – advance knowledge information management culture within the organisation
Assist IT manager with any other IT related projects

Essential Criteria:

Passion for information technology with excellent technical research and trouble-shooting skills
Excellent interpersonal, verbal and written communication skills
Strong working knowledge of TCP/IP based internetworking
Experience in configuration, deployment and troubleshooting of Microsoft operating systems such as Windows XP and Windows 7
Competency and comfort with pulling apart, troubleshooting and repairing computers
Flexible, reliable and hardworking with a can do attitude, ability to work without supervision

To be considered applicants must provide a cover letter addressing the essential criteria.

Remuneration: Salary negotiated during interview phase based on experience and qualifications.

Please send cover letter and resume to:

No recruiters please!